Frequently Asked Questions

WHAT IS FREE TEMPLATE SHOP?


FTS Is a free template store where you can download free and paid templates for your project which will make your production easier and faster. You just have to drag and drop your elements into the container folder, and that’s it your professional output is ready. We also allow creators to open their own personalized shop and submit and sale their templates on commission basis. Our goal is to make your production easy and faster without affecting your pocket. We want to help individual creators/freelancers to grow their business. We also have a section where users can check out freelance work/job, we allow employers to post job openings and freelance work.

Why choose Free Template Shop?
Free Template Shop is the first website to provide quality video editing and motion graphic templates for Free and that too legally with copyright free license.
We have variety of templates free as well as paid professional templates and at the affordable price. Our website also has a job/freelance section where you can apply for job openings and freelance work. This is 100% free of cost we do not charge a single penny and also we do not intermediate between the user and the employers.

The Free Template on this website are 100% copyright free?
Yes, the free templates are 100% copyright free, however, you have to follow the download rules and credit to our website is a must to avoid getting any claims from our website or network. Please read the video description of each product for more info

Job & Freelance Portal on our website?

The job and freelance portal on our website are free to use. The user can apply and get connected to the employer directly. We do not intermediate between the employer and the user.It is completely on your risk. We ask both employers and users to first verify and make a proper contract before starting any project/work.

Can I resell these templates after purchase?

No you’re not allowed to resell or modify any templates from our website.
We have a strict policy against re-uploaders and re-sellers.
Can we use templates with our clients?

You are allowed to use the free templates with your clients and earn money through it.
With our paid templates we have different license plan which you can check out in the product description box

Is the payment mode safe?

Yes the payment mode is 100% safe and secure.

Return
We own a digital store so once you pay us and download our product we are not able to offer refund as it can lead to piracy of our template and people can misuse it if we offer a refund. However, if there is some issue with the template or a bug we will  immediately fix it. You can contact us directly. In some cases if the problem cannot be fixed in such cases, we do offer full Refund. 

Do I have to have editing knowledge to use these templates?

No, you don’t have to have editing knowledge we have provided containers in the templates you just have to drag and drop your files in the container. You just need basic knowledge if not we have also provided tutorial which will make your work easy.
If you are still facing an issue you can contact and hire our team and we will edit it for you for a nominal charge.

Can we suggest or order a custom template?
Yes, you can suggest or order a custom template through hire me or contact us. We provide 2 options if you want to request a free template you can contact us but it can take some time, however, if you want something urgent or custom template you will have to pay nominal charges to our editors.

What if I don’t have time or software to edit these template?

Good news! Don’t worry our team of editors will do it for you just send the template link and we will do it for you however you will have to pay a nominal fee for it. You can also contact the vendor directly or purchase his gig.

Membership For Free Templates ?
We have 4 amazing Membership Subscription plan. Each subscription has its own unique feature and advantages. You can check them out on our membership page.
The membership plan is only for our free templates section. The membership plan doesn’t include paid templates. Paid templates are to be bought separately.

 
License  ?
We have three types of license.
· Standard:- Can be used only by single user
· Extended:- Can be used by a single user and his client
· Unlimited – Can be used by a single user and unlimited clients
Please note:- Always check in the description for license term as vendors are allowed to provide different types of license.
 
 
 
 
How to Report a bug or contact us ?

If there is any bug in the template or any issue you can contact us directly . You can also report it here [email protected] /[email protected] or contact us, form or report the vendor directly.